Privacy Policy

Last Updated: September 2026

Welcome to Sky Warriors (operated by Sharma Tailors, located in Udhampur, Jammu & Kashmir, India). We value the trust you place in us when purchasing defense uniforms, customized insignia, and military accessories. This Privacy Policy outlines how we collect, handle, protect, and use your personal information across our website (https://skywarriors.in/).

1. Information We Collect

When you visit our store or place an order, we may collect the following details:

Personal Identification Details: Name, rank/designation (optional), billing address, shipping address (including APO/FPO or civilian addresses), email address, and mobile phone number.
Bespoke Customization Data: Custom embroidery text, names for brass/fabric nameplates, collar/chest/waist measurements for tailored uniforms, and squadron insignia specifications.
Transaction Details: Payment transaction reference numbers, order history, and invoice records. (Note: We do not store sensitive payment card details, CVVs, or bank account passwords on our servers. All digital transactions are processed through RBI-authorized encrypted payment gateways.)
Technical Information: IP address, device type, browser information, and browsing activity collected via standard cookies to improve store performance.

2. Defense Personnel Confidentiality

We deeply respect and recognize the sensitivity surrounding defense personnel information. Any service numbers, unit locations, military postings, or operational designations provided for custom engraving, nameplates, or direct APO shipping are treated with strict confidentiality and are never sold, rented, or shared with third-party advertisers or unauthorized external entities.

3. How We Use Your Information

To process, tailor, and fulfill your uniform and accessory orders.
To verify custom embroidery and engraving specifications prior to production.
To arrange secure courier or Indian Postal Service (Speed Post / Registered Post) dispatch to civilian addresses and military mail centers.
To provide customer support, order tracking updates, and dispatch notifications via SMS, WhatsApp, or email.
To comply with applicable Indian statutory, commercial, and taxation obligations (including GST invoicing).

4. Data Security

We implement industry-standard technical and organizational security measures, including 256-bit SSL encryption across our entire domain, secure database access controls, and restricted administrative privileges to protect your data against unauthorized access, loss, or misuse.

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar technologies to remember your shopping cart items, optimize page loading speeds via caching, and analyze general website traffic patterns. You may configure your web browser to reject cookies, though certain store features (such as saving cart items) may be impaired.

6. Third-Party Disclosures

We only share necessary customer information with trusted service partners under strict confidentiality agreements solely for operational fulfillment:

Logistics and postal partners (e.g., India Post, registered domestic couriers) for package delivery.
Licensed digital payment gateway providers to securely process online payments.
Law enforcement or statutory government authorities strictly when required by applicable Indian law or court orders.

7. Your Rights

Subject to applicable Indian data protection laws, you have the right to:

Access, verify, and review the personal data we hold about you.
Request correction of inaccurate or outdated contact information.
Request deletion of your non-transactional account information.

8. Grievance Officer & Contact Details

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, if you have any questions, concerns, or grievances regarding this Privacy Policy, please contact our designated Grievance Officer:

Entity: Sky Warriors / Sharma Tailors
Location: Udhampur, Jammu & Kashmir, India – 182101
Email: admin@skywarriors.in
Website: https://skywarriors.in/